Hi, this is Scott.
REMINDER:
Please make sure to try 3 calls before canceling a class.
and for each call, keep listening to the dial tone 3 times at least.
I know this is annoying, but otherwise, we korean admin have to make a refund for the day.
Please be a little more patient so we don't hear any more complaints for the same matter from now on.
Tnx for your hard work.
<Below looks fine(3/5), but the second and the third calls were not actually made(too short), so I had to extend the class>
noted